ng77 Privacy Policy

ng77 ("we," "us," "our," or "the Platform") is a PAGCOR-trusted online casino and sports betting platform serving Filipino players across the Philippines, from Manila and Makati to Cebu, Davao, and Quezon City. We are fully committed to protecting the privacy and personal data of every registered player and website visitor who interacts with ng77.

This Privacy Policy describes how ng77 collects, uses, processes, stores, shares, and protects personal information in connection with your use of the ng77 website at https://ng77.app and all related services, mobile applications, and communications. It is intended to comply with the requirements of Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable circulars issued by the National Privacy Commission (NPC).

By registering for an ng77 account, using the ng77 platform, or continuing to browse our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the ng77 platform and contact our support team to arrange account closure.

ng77 collects personal data through multiple channels, including account registration forms, identity verification processes, payment transactions, customer support interactions, and automatic data collection technologies such as cookies. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your Philippine government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Residential address in the Philippines
• Valid email address
• Philippine mobile number
• Username and encrypted account password

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., PSA National ID, Philippine passport, driver's license, UMID card, PhilSys ID)
• Proof of address documents (e.g., utility bills, bank statements bearing your Philippine address)
• Selfie or liveness verification images where required by our KYC procedures

2.3 Financial & Transaction Data

• GCash mobile wallet account reference numbers
• PayMaya account reference information
• BPI, BDO, or Metrobank account name and masked account number for bank transfer reconciliation
• Deposit and withdrawal transaction history, amounts in Philippine Peso (PHP), and timestamps
• Wagering activity, game session records, and betting history

2.4 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type and version
• Pages visited on ng77, time and duration of visits, clickstream data
• Session cookies, analytics cookies, and preference cookies (see Section 6)
• Error logs and diagnostic data generated during your use of the ng77 platform

2.5 Communications Data

• Records of support tickets, live chat transcripts, and email correspondence with ng77
• Feedback, complaints, and dispute resolution records
• Responses to surveys or promotional campaigns where you have voluntarily participated

ng77 processes your personal data for the following clearly defined purposes. We will not use your data for purposes that are incompatible with those listed below without first obtaining your additional consent where required by law.

ng77 processes your personal data on one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary for the performance of the service agreement between you and ng77, including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing is required to comply with ng77's obligations under Philippine law, including PAGCOR licensing conditions, Republic Act No. 9160 (Anti-Money Laundering Act as amended), and NPC regulations.
• Legitimate interest: Processing is necessary for ng77's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your fundamental privacy rights.
• Consent: For certain processing activities, such as sending you direct marketing communications, ng77 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.

ng77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose.

5.1 Regulatory and Government Authorities

ng77 is legally required to share certain personal and financial data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where mandated by law or court order. ng77 will comply with such requests and, where legally permitted, will notify you of any such disclosure.

5.2 Payment Processing Partners

To process your GCash, PayMaya, BPI, BDO, and Metrobank transactions, ng77 shares the minimum necessary transaction data with our approved payment gateway partners. These partners are contractually bound to process your data solely for payment processing purposes and in accordance with applicable data protection standards.

5.3 Identity Verification Providers

ng77 may engage third-party KYC and identity verification service providers to assist with the verification of government-issued identification documents submitted during the registration process. Such providers are bound by strict data processing agreements and are prohibited from using your data for any purpose other than identity verification on ng77's behalf.

5.4 Technology and Infrastructure Providers

ng77 uses cloud hosting, database management, analytics, and cybersecurity service providers to operate the platform. These providers act as data processors under ng77's instruction and are not permitted to independently process your personal data beyond the scope of their contracted services.

ng77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse site performance, and — with your consent — deliver relevant promotional content. A cookie is a small text file placed on your device by the ng77 website. You can control cookie settings through your browser preferences at any time.

6.1 Types of Cookies Used by ng77

• Strictly necessary cookies: Required for the ng77 platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing core platform functionality.
• Functional cookies: Remember your language preferences, display settings, and previously selected payment methods to improve your ng77 experience.
• Analytics cookies: Collect anonymised data about how players use the ng77 platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used only with your prior consent to track your interactions with ng77 promotional content and measure the effectiveness of our campaigns.

You may withdraw your consent to non-essential cookies at any time by adjusting your browser settings or by contacting ng77 support. Note that disabling certain cookies may affect your ability to use some features of the ng77 platform.

ng77 implements a comprehensive set of technical, organisational, and administrative security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Transport Layer Security (TLS): All data in transit between your browser or app and ng77's servers is encrypted using TLS 1.2 or higher.
• Encrypted data storage: Sensitive personal data, including identity documents and financial records, is encrypted at rest using AES-256 or equivalent standards.
• Access controls: Strict role-based access controls ensure that only authorised ng77 personnel with a legitimate business need can access your personal data. Access is logged and regularly audited.
• Multi-factor authentication: ng77 supports and recommends multi-factor authentication (MFA) for all player accounts to reduce the risk of unauthorised access following credential compromise.
• Regular security assessments: ng77 conducts periodic vulnerability assessments and security audits to identify and remediate potential weaknesses in our systems.
• Staff training: All ng77 staff with access to personal data receive regular training on data protection obligations, security best practices, and Philippine data privacy law compliance.

In the event of a personal data breach that poses a real risk of serious harm to affected data subjects, ng77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC requirements.

ng77 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable Philippine law. Our general retention guidelines are as follows:

• Active account data: Retained for the duration of your ng77 account and for a period of five (5) years following voluntary account closure, in compliance with PAGCOR licensing requirements and AML record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or the date of the last transaction, as required under Republic Act No. 9160 (Anti-Money Laundering Act as amended).
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support and communications records: Retained for three (3) years from the date of the last interaction, unless the record relates to a dispute or legal proceeding, in which case it will be retained until final resolution.
• Marketing consent records: Retained for the duration of your ng77 account or until consent is withdrawn, whichever comes first.
• Technical and usage logs: Retained for a maximum of twelve (12) months unless required longer for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised in accordance with ng77's data disposal procedures.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ng77. You may exercise any of these rights by contacting our Data Protection Officer at [email protected]. ng77 will respond to verified data rights requests within thirty (30) calendar days of receipt.

• Right to be informed: You have the right to know what personal data ng77 collects about you, for what purposes, and how it is processed — which this Privacy Policy is designed to address.
• Right to access: You have the right to request a copy of the personal data ng77 holds about you and to verify how it is being used.
• Right to correction: You have the right to request that ng77 correct any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ng77's legal retention obligations under PAGCOR and AML regulations.
• Right to object: You have the right to object to certain types of processing, including direct marketing. Upon receipt of a valid objection, ng77 will cease the relevant processing without undue delay.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where ng77's processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: If you believe ng77 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

ng77 is strictly an adult gaming platform. In accordance with Philippine gaming regulations, our services are exclusively available to individuals who are at least twenty-one (21) years of age. ng77 does not knowingly collect, process, or retain the personal data of anyone under the age of 21.

As part of our KYC verification process, all registered players are required to submit government-issued proof of age before full account functionality is unlocked. Any account found to be operated by a person under 21 years of age will be immediately suspended, all winnings will be forfeited, deposits will be returned to the source payment method in accordance with PAGCOR guidelines, and any personal data collected in connection with the minor's account will be deleted from ng77's systems.

If you believe that ng77 has inadvertently collected personal data from a person under 21 years of age, please contact our Data Protection Officer at [email protected] immediately so that appropriate action can be taken without delay.

ng77 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. The "Last updated" date at the top of this page will be revised whenever material changes are made.

When material changes are made to this Privacy Policy, ng77 will notify registered players by email to their registered address and/or by publishing a prominent notice on the ng77 platform. Where required by the Philippine Data Privacy Act, ng77 will obtain fresh consent before processing your data in a manner that differs materially from what was described at the time of your original registration.

We encourage all ng77 players to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the ng77 platform after any amendments take effect constitutes your acknowledgement of the updated policy.

For any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by ng77, please reach out to our Data Protection Officer (DPO). ng77's DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and serves as the primary point of contact for all data privacy matters.